Window Safety Device Inspections in Sydney & NSW

Last updated: 14 July 2026

TL;DR — A window safety device inspection tests what a building already has: every qualifying window checked against the section 118 criteria, every restrictor and lock verified for the 125mm opening limit and the 250 newton hold, results photographed and logged to the building’s register. It is the recurring check that keeps a compliant building provably compliant. Haven inspects units, buildings and portfolios across Sydney, with fixed per-unit pricing and reports written for committees. Call +61 2 8000 0287.

What is a window safety device inspection?

It is the systematic test of the building’s window safety hardware. For each openable window the inspector confirms whether it qualifies under section 118 (floor 2m+ above outside ground, opening starting below 1.7m), then tests the fitted device: does it restrict the opening to 125mm or less, does it hold 250 newtons per the AS 5203:2016 method, are the fixings sound, does the release re-engage.

Every result is photographed and entered against the unit and window in the compliance register. The inspection ends with the building knowing precisely which windows pass, which fail and why — the full walkthrough of the on-site process is in our process, timing and cost guide.

Who needs device inspections — and how often?

Owners corporations, because the s118 duty is continuous and hardware degrades — an annual inspection is prudent best practice for most buildings. Strata managers, who need current registers across every scheme they run.

Landlords and agents, who should verify units at tenancy changeovers. And any building after works — window replacement, painting, renovations — because trades removing devices and not refitting them is the most common compliance failure we find.

The Act sets no fixed statutory interval; the building sets its own rhythm through wear, works and turnover. Annual is the cycle that catches problems while they are small.

What does Haven test on each window?

Five checks per window, no shortcuts: qualification (does this window legally need a device); presence (is a device fitted at all); restriction (does the opening hold at 125mm or less); force (does the hardware resist 250 newtons); and condition (fixings tight, no corrosion or cracked components, release mechanism re-engages properly). Flyscreens claimed as safety devices are tested like everything else — ordinary insect screens fail, and robust screens pass only when they genuinely hold the force.

The result is a register that reflects the building as it is, not as it is assumed to be.

What do you receive after the inspection?

The photographic inspection report in plain English; the updated unit-by-unit register, ready for the scheme’s section 180 records; and — where anything failed — a fixed, itemised remediation quote using REMSAFE hardware, priced per window so the committee approves exactly what it sees. Where everything passes, we say so plainly, and a compliance certificate can be issued on the spot position.

Failures do not restart the project: remediated windows are re-verified and the register closes the loop, following the sequence in our failed-inspection guide.

What do inspections cost, and how do you book?

Fixed per-unit pricing, quoted before booking — the rate shaped by building size, access and window count. Rates are published and fixed: a single property is $250 + GST, buildings of 2 to 10 units are $490 + GST, and buildings of 11 or more units are quoted on request — fixed before booking, with the digital compliance certificate delivered the same day.

Combining the inspection with same-visit minor remediation is the cheapest path for most buildings. Booking runs through the strata manager or committee: we coordinate the entry notices, access list and schedule, and residents do not need to be home.

Tell us the unit count and suburb and the quote comes back promptly.

What do residents experience on inspection day?

Almost nothing — which is by design. The inspector arrives on the scheduled day, works through units in the published sequence, and spends minutes in each: a look, a measurement, a firm push on each device, a photograph.

Nothing is dismantled, nothing is left open, and windows are returned to exactly the state they were found in — restricted and, where locked, re-locked. Residents who are home are welcome to watch and ask questions; most appreciate hearing that the check is about child safety rather than an audit of their housekeeping.

Residents who are out come home to nothing at all except, occasionally, a note that a device in their unit needs attention. The buildings that run smoothest send our two-paragraph resident notice with the entry notice — it converts curiosity into cooperation before the day begins.

Single units, whole buildings, whole portfolios

The same inspection scales to three jobs. Single units for landlords, agents and sellers: one visit, one report for the tenancy or sale file, with building-level issues flagged to the owners corporation where found.

Whole buildings for committees and strata managers: the full register cycle described above, priced per unit. Portfolios for managing agencies: many schemes, one standard, one report format, scheduled as a program — the practical backbone of an agency-wide compliance offering.

The register structure is identical at every scale, which is the quiet advantage: a unit inspected for an end-of-lease today slots into the building’s register tomorrow, and a building baselined this year rolls into the annual maintenance cycle next year without re-work.

Device inspection questions, answered

How often should window safety devices be inspected?

The law fixes no interval, but annual inspection is prudent best practice — hardware loosens, corrodes and disappears during renovations. Many schemes align it with their other yearly compliance checks.

Do residents need to be home for the inspection?

No. Access is arranged through the standard entry-notice process, with keys or escorted entry for empty units. The inspection takes minutes per unit and leaves nothing behind but a register entry.

What happens if devices fail the inspection?

You receive a fixed, per-window remediation quote with the report. Once approved, compliant hardware is installed and force-tested, the affected windows are re-verified, and the register is updated to show the loop closed.

Are common property windows included?

Yes — stairwells, landings and shared hallways are inspected alongside lot windows, because the owners corporation’s section 118 duty covers the whole building.

Can a single unit be inspected rather than the whole building?

Yes. Landlords, agents and owners regularly book single-unit inspections for tenancy files and sales. If the unit reveals building-wide issues, we flag them for the owners corporation.

Book a window safety device inspection — single unit or whole building, fixed pricing, committee-ready reports. Call +61 2 8000 0287 or email admin@havencompliance.com.au.

Book a Compliance Inspection Get a quote Book a Call