TL;DR — Haven Compliance provides window safety inspections across Maroubra — one of Sydney’s larger beachside suburbs and one of its most varied. Marine Parade’s mid-rise buildings face the ocean; the streets around Maroubra Junction and along Anzac Parade carry the classic 1960s-70s brick walk-ups; and a significant social housing layer adds scale to the local strata landscape. Every openable window is tested against section 118 of the Strata Schemes Management Act 2015 — 125mm and 250 newtons — in a single visit, with on-the-spot REMSAFE installation where authorised and the digital certificate delivered the same day. Practical, flat-rate pricing for small schemes. Call +61 2 8000 0287.
Haven Compliance — a NSW window safety specialist serving a suburb whose residential character is more varied than its coastal location suggests. Along Marine Parade and the streets immediately behind the beach sit mid-rise apartment buildings oriented to the ocean; further inland, around Maroubra Junction and along Anzac Parade, the stock is predominantly three- and four-storey brick walk-ups from the 1960s and 70s, interspersed with newer medium-density development.
We work with the strata managers, owners corporations and lot owners across all of it — and we have shaped the service to match Maroubra’s practical, cost-conscious strata culture: committees here are a mix of investors and owner-occupiers who want compliance costs kept reasonable without sacrificing documentation quality. Flat-rate pricing for smaller buildings, a single visit that finishes the job, one invoice, no surprises.
From a Marine Parade mid-rise to an Anzac Parade walk-up, the criteria and the duty are identical. On 13 March 2018, section 118 of the Strata Schemes Management Act 2015 came fully into force for NSW residential strata, and its demand is unambiguous: the owners corporation ensures complying safety devices wherever a window opens, the floor within stands two metres or more above the external ground, and the opening’s lowest edge falls beneath 1.7 metres of that floor.
A device complies by restricting the opening to no more than 125mm, or by being a robust screen, and by resisting an outward force of 250 newtons — both checks run to the AS 5203:2016 test method. Designs that let an adult release the device are fine, provided it re-engages; the humble flyscreen, however firmly clipped, is not compliance. Nor is a common-property-only program: the duty follows the windows into every lot.
Setting straight two claims once made about Maroubra: first, the law fixes no inspection schedule — annual checks are wise custom and nothing more; second, the top fine is $550 for the owners corporation, a number that understates the true stake, which is a child’s preventable fall and its civil and insurance aftermath. Section 180 requires 7 years of records.
Breadth, in every direction. The beachside mid-rises carry the coastal profile — larger buildings, ocean-facing hardware ageing in salt air, view windows that concentrate qualifying openings. The Junction and Anzac Parade walk-ups carry the era profile — original 60s and 70s joinery, retrofit hardware of mixed generations, and compliance records thinned by decades of management changes. The newer infill carries the modern profile: construction-installed devices that have never been force-tested since handover.
Maroubra also holds a significant proportion of social housing, which adds a scale-and-coordination layer to the local landscape: larger schemes, more complex access arrangements, and management structures where documentation discipline matters even more than usual. We work within those structures rather than around them — planned access, clear notices, and reporting that fits institutional filing requirements. The through-line: no single inspection approach fits this suburb, but a single standard does — every qualifying window, tested, photographed, registered.
Never-fitted windows in the walk-up stock — buildings that missed every retrofit wave between the legislation and today. Coastal wear on the beachside strip — corroding stays, cables and fixings on ocean-facing elevations. Mixed retrofit generations through the Junction blocks, only some hardware capable of 250 newtons. Renovation losses across a suburb steadily renewing itself. And flyscreens presumed to be safety devices — the universal failure, no less common here.
All of it is fixable, most of it cheaply — the point of the inspection is to turn an unknown exposure into a priced list.
One visit, one access arrangement, one invoice — the model Maroubra’s committees consistently prefer. Access and entry notices are coordinated with the manager beforehand; on the day, the technician works through common property and lots in sequence, testing every qualifying window against the 125mm and 250 newton requirements and photographing every result. The van carries REMSAFE hardware in the volume and variety the suburb’s mix demands, so failed or missing devices are installed on the spot where pre-authorised — no second visit to schedule, no second access round to coordinate, no separate hardware invoice to reconcile.
Larger remediation is quoted fixed per window with the report. Documentation lands the same day: the photographic report, the unit-by-unit register for the scheme’s section 180 records, and the digital compliance certificate. For the larger buildings along Anzac Parade and near Maroubra Bay, the same process simply runs longer — the standard does not change with the lot count. Step-by-step detail lives in our inspection process guide.
Flat-rate pricing for buildings up to ten lots means the committee knows the full cost before the technician arrives — no line items for hardware call-outs, report preparation or certificate delivery. Per-unit, fixed-up-front pricing: driven by how many units, how the access works and how many windows — never by elapsed time. Approval and invoice always match. The rate card is short and published: $250 + GST for a single property, $490 + GST for buildings of 2 to 10 units, and a fixed quote on request for 11 units or more — with the digital compliance certificate included and delivered the same day.
Failed devices are priced per window using REMSAFE hardware, so the committee approves an itemised list rather than an estimate, and replacements happen on the spot wherever authorisation is in place. The total responds to structure more than negotiation: combine inspection with remediation in one project, and share a scheduling run with neighbouring schemes. Both strip out the coordination overhead that pads compliance costs.
The fixed fee is genuinely inclusive: the inspection itself, the photographic report, the unit-by-unit register and the same-day digital certificate are one price — no separate line items for report preparation, certificate issue or hardware call-out. For Maroubra committees comparing quotes, the honest comparison is the total cost to certified compliance — window safety report, register and certificate included — not the headline inspection fee: a cheaper inspection that excludes documentation, or needs a second visit before hardware can be fitted, usually costs more by the time the building is actually done.
By collapsing three engagements into one. The traditional pattern — inspect first, quote second, install third — costs a building three access rounds, three scheduling conversations and usually three invoices, plus the weeks of non-compliance in between. Our model compresses it: assessment, authorised installation and documentation in a single attendance, which for a typical walk-up means the building goes from unknown to certified between breakfast and lunch.
For cost-conscious committees the arithmetic is direct — fewer visits means less coordination overhead and a lower total project cost — but the compliance arithmetic matters more: every week between finding a failed window and fixing it is exposure the owners corporation carries knowingly. Same-visit remediation shrinks that window to minutes. Committees that have been through the three-visit version with other providers tend not to go back.
The model also suits Maroubra’s high-occupancy buildings for a quieter reason: every access round is an imposition on residents, and a building that asks once — clearly, with proper notice, for a visit measured in minutes — keeps the goodwill that makes next year’s cycle easy. Compliance programs live or die on resident cooperation, and cooperation is a budget like any other.
Strata managers with portfolios spanning Maroubra, Randwick, Coogee, Malabar and Matraville — grouped scheduling, per-building registers, renewal reminders per building. Owners corporations and committees from beachside mid-rises to Junction walk-ups, including self-managed schemes. Property managers and landlords across a substantial rental layer, using unit inspections and end-of-lease audits. Housing providers and institutional managers, where scale and documentation discipline meet.
And families, in a suburb full of them, engaging us directly for their own apartments. Randwick and Coogee have their own location pages; portfolio scheduling covers the whole southern coastal run.
Because Maroubra’s spread of building types defeats checklist inspection. The failure that matters in a Marine Parade mid-rise (corrosion) is different from the one in an Anzac Parade walk-up (never fitted) and different again in new infill (construction hardware never verified) — and a provider must recognise which building they are standing in. Our technicians do window safety exclusively, test every device physically, and write reports specific enough that a committee can resolve, budget and fix from the document alone.
A single provider across the whole chain, flat-rate small schemes, same-day certificates. And the honesty notes as standard: no official NSW inspector certification scheme exists, and no statute mandates annual inspection — what the law wants is standing compliance, and our job is making that state cheap to hold and easy to prove.
With the same practicality the suburb runs on. Buildings on our annual reinspection and maintenance program get every device retested each cycle — beachside elevations checked hardest — with in-visit maintenance for wear items, on-the-spot replacement of failures where authorised, and the register rolled forward with a one-page summary. Automated reminders find the manager or committee secretary before each anniversary; nobody diarises anything.
Annual is best practice rather than statute, as we say everywhere — but for a suburb whose committees budget carefully, the cycle is also the cheapest way to own this duty: a known flat line item every year instead of an unpriced surprise every few. Continuous compliance, priced like a utility.
A single property is $250 + GST and buildings of 2–10 units are $490 + GST, with 11+ units quoted on request. The rate is flat for small schemes — hardware call-outs, the report and the certificate are not separate line items.
Yes — where the committee pre-authorises it, REMSAFE devices are installed on the spot, force-tested and documented in the same report. Most walk-ups go from inspection to certified compliance in a single morning.
Consistently. Ocean-facing hardware fails by corrosion; the Junction walk-ups fail by absence — devices never fitted; newer infill fails by assumption — construction hardware never re-tested. The inspection standard is identical; the findings rarely are.
Yes — section 118 applies to residential strata buildings regardless of tenure, and larger housing schemes mostly differ in access coordination and documentation requirements, both of which we plan for.
No — the statute is silent on inspection frequency. The yearly retest is wise practice; the legal duty is a building that complies continuously, which the yearly cycle maintains at predictable cost.
Not sure which service tier fits your building? Our compliance specialists can help you understand your requirements and choose the right option.
